GDPR Privacy Policy

This Privacy Policy explains how we use any personal information we collect about you when you use our website or when we engage in a business relationship with you. This document explains:

  • Information we collect
  • How we use this information
  • How we share this information
  • Cookies and Other Tracking Technologies
  • Your Choices
  • Changes to our Privacy Policy
  • How to contact us
  • How to make a Complaint
  • Information security

1. Information we collect

We may collect information from you when you email or call us, fill and send out forms to us: shortlisted properties or contact forms from general enquiries, as well as information we collect of you from other sources.

1.1. Personal Information

We may collect the following categories of information directly from you:

  • Name
  • Email Address
  • and Postcode
  • Telephone Number
  • Company Name
  • Verification of your identity including but not limited to photographic identification
  • financial account information for example, bank account details, property ownership, credit checks

1.2. Visiting our site and online ads or promotions

We use cookies and other technologies to collect information when you visit our sites, view our online advertisements, or other services. The following are examples of information we may collect with these technologies:

  • Information about your device browser and operating system.
  • IP address
  • Web pages you view
  • Links you click
  • Savoy Stewart emails you open

1.3. Other sources

We may obtain information about you from other sources, including publicly available sources, such as the Land Registry, Companies House, social media platforms or referral agents credit check agencies, etc.

2. How we use this information

Savoy Stewart will only process your information

  • a. That you provide voluntarily - for example if you are interested in signing up to receive emails or register with us, contact us via our website. Information we collect when you do business with Savoy Stewart.
  • b. Legal Obligation - to comply with various regulations as placed on us under law.
  • c. Contractual Necessity - with your explicit consent to do so and contractual necessity to perform a contract with you.
  • d. in pursuance of our legitimate interest (or third party), normally to provide our services to you, and your interests and rights do not override those interests.

We use the information we collect to provide you products, offers and services, to deliver to you offers or other content tailored to your interests, and to conduct other Savoy Stewart business operations.

We do not gather sensitive personal data for example, health, religion, political opinions, racial/ethnic origin etc.

The following are examples of how we may use the information we collect:

  • Create and administer records about your on line account in accordance with the law
  • To improve our website
  • To provide you with information or products and services that you requested and deal with invoicing and payment.
  • To send you communications
  • To contact you directly by mail, telephone, email, SMS or other electronic messaging service.
  • Answer your questions or respond to your requests.
  • Develop new products and services.
  • Create and manage your account.
  • Process payment for purchases or other services.
  • Protect against or identify possible fraudulent transactions.
  • Send you email and/or postal messages with information about Savoy Stewart brands and other content we think may be of interest to you.
  • Develop and provide marketing tailored to your interests.
  • Analyse the use of, and develop, our products, services and marketing. Enforce our Terms and Conditions and otherwise manage our business.

3. How we share this information

  • We only share your personal information within Savoy Stewart and as described in this Privacy Policy.
  • We do not sell your personal information for marketing purposes.
  • We do not share personal information for marketing purposes outside of Savoy Stewart unless you consent to such sharing, or as described within this Privacy Policy.

We may disclose your personal information to third party service providers and partners who provide data processing services to us.

3.1. Business Partners and Affiliates

We may disclose your personal information to Business Partners and affiliates and for purposes as disclosed in this Privacy Policy or as notified to you when we collect your personal information.

3.2. Other Sources/Sharing

We may disclose your personal information to:

  • a. Third party service providers, suppliers and subcontractors for the performance of a contract or task.
  • b. Advertisers.
  • c. Analytics and search engine providers.
  • d. HMRC, Government Agencies or Law Enforcement.
  • e. Auditors.
  • f. Insurance and Professional Indemnity Brokers/ Providers.

and for purposes as disclosed in this Privacy Policy or as notified to you when we collect your personal information

4. Cookies and Other Tracking Technologies

We collect anonymous information about your usage and activity on our Sites using cookies.

5. Your Choices

5.1. Cookies

To exercise choices regarding cookies set through our website, see our Cookies Policy for more details.

6. Changes to our Privacy Policy

We reserve the right to update this Policy to reflect changes to our information practices. Any updates will become effective immediately after posting the updates to this Policy. We will notify you of any updates to this Policy by sending an email to you or through a notice on the site.

7. Contact Us

If you have any questions about this Policy or information we have collected about you, please contact Richard Violet by email at rv@savoystewart.co.uk or by postal mail at Atlantic House, 351 Oxford Street, London, W1C 2JF.

If you have received an email from Savoy Stewart that you no longer wish to receive please contact us at info@savoystewart.co.uk

8. Complaints

If you consider that we have processed personal data in violation of applicable law, please contact us as described above. If you consider that we have processed personal data in violation of applicable law and failed to remedy such violation to your reasonable satisfaction, you may also lodge a complaint with a supervisory authority (e.g. the Information Commissioner in the UK).

9. Information Security

Savoy Stewart is committed to keeping personal information secure. We have implemented technical, administrative and physical procedures designed to protect personal information from loss, misuse or alteration.

We limit access to personal information to those who have a business need.

We keep personal information only for so long as deemed reasonably necessary.

We retain personal information we collect from you where we have a legitimate business need to do so this is retained for us:

  • 1. To provide our services.
  • 2. To comply with legal tax or accounting requirements.
  • 3. To deal with any legal claims.
  • 4. To provide information to HMRC, Government or Law Enforcement Agencies, Auditors and Insurance and Professional Indemnity Brokers/ Providers.

If we have no ongoing legitimate business need to process your personal information we will either delete it or store in back up archives.

This site uses Google Analytics cookies. We use the Google Analytics to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they have visited on the site. Please accept if you would like to continue with cookies enabled. If you want to change your settings click here